Terms of service.

Effective Date: May 15, 2025

Welcome to The Warehouse GC, located at 8350 S Madison Street, Burr Ridge, IL 60514. These Terms and Conditions ("Terms") govern your use of our website, services, memberships, and facility. By accessing our website or becoming a member, you agree to these Terms in full.

1. Membership Terms

  • Memberships are available in 3, 6, and 12-month options and expire at the end of the term unless manually renewed.

  • Payment is due in full at the time of purchase.

  • Members may cancel within 14 days of purchase for a full refund. No refunds are given after the 14-day window.

  • Membership includes access to simulators, short game areas, driving range, and golf-specific performance training as outlined in the membership details.

2. Booking and Scheduling

  • Members must book bay time in advance via the scheduling platform.

  • Please arrive on time and end your session promptly to respect other members.

  • Cancellations should be made at least 24 hours in advance. Any cancellation made within 24 hours of the reservation time will result in a charge for the full amount of the reservation.

3. Facility Code of Conduct

To ensure a safe, respectful, and enjoyable experience for everyone, members and guests must follow these guidelines:

  1. Be Respectful: Treat staff and others with courtesy. Keep noise levels reasonable.

  2. Book Responsibly: Reserve in advance. Start and end on time. Cancel with 12–24 hours’ notice.

  3. Use Equipment Properly: Only use facility balls/tees. No swinging outside the bay. One person swinging at a time.

  4. Dress Code: Clean, dry golf shoes or sneakers only. No spikes.

  5. Keep It Clean: No food or drinks near simulators. Tidy up after use.

  6. Stay Safe: Ensure the area is clear before swinging. Children must be supervised.

  7. Guest Policy: Guests allowed with member present. Members are responsible for their guests.

  8. Damage & Misuse: Report issues. Members cover damage from misuse.

  9. Alcohol & Conduct: Alcohol allowed if permitted, but no intoxication or disorderly behavior.

  10. Privacy: No recording others without consent.

Violations may result in suspension or termination of membership.

4. Performance Training and Waiver

  • Participation in golf-specific performance training involves physical activity and inherent risk.

  • All members must sign a liability waiver in person before participating in any training sessions or participation in any golf practice.

  • We recommend consulting your physician before starting any new fitness program.

5. Returns and Refunds

  • Memberships: Refundable within 14 days of purchase.

  • Apparel: May be returned within 30 days if unworn and in original condition.

  • Gift Cards: All gift card sales are final and non-refundable.

6. Online Store

  • We sell apparel (when available) and gift cards through our website.

  • Shipping, taxes, and delivery timelines will be outlined during checkout.

  • The Warehouse GC is not responsible for delays caused by third-party carriers.

7. Intellectual Property

All content on the website and within the facility (including logos, branding, and training materials) is the property of The Warehouse GC and may not be used or reproduced without permission.

8. Limitation of Liability

The Warehouse GC is not liable for injuries, accidents, or damages resulting from facility use, training participation, or equipment malfunction, unless due to gross negligence. Use the facility at your own risk.

9. Privacy

Please refer to our separate Privacy Policy for details on how we collect, store, and use your personal information.

10. Modifications

We reserve the right to modify these Terms at any time. Updated versions will be posted on our website. Continued use of the facility or website constitutes acceptance of any changes.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Illinois.

For questions regarding these Terms, please contact us at info@golfthewarehouse.com.